How Do I Deal With Guests Who Ignore Your B&B House Rules?-094
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
When Guests Don’t Read the House Rules—What Next?
You spent hours writing a lovely welcome book… but your guests clearly didn’t read it. What now?
In this quick-fire episode, we chat about:
- Common reasons guests ignore rules
- How to reinforce expectations without sounding bossy
- Our top method for polite confrontation
- The genius tip we wish we knew earlier
In this episode, we cover:
00:00 - Welcome & quick teaser
00:30 - Why guests ignore rules (and how it’s not always malicious)
01:20 - Best places to post reminders
03:00 - Sandwich method for difficult conversations
04:15 - Smart additions to your booking email
06:00 - Avoiding passive-aggressive guest books
07:30 - Creating systems instead of frustration
09:15 - BONUS: The one rule tip that works every time
10:00 - Wrap-up and next steps
00:00 - Welcome & quick teaser
00:30 - Why guests ignore rules (and how it’s not always malicious)
01:20 - Best places to post reminders
03:00 - Sandwich method for difficult conversations
04:15 - Smart additions to your booking email
06:00 - Avoiding passive-aggressive guest books
07:30 - Creating systems instead of frustration
09:15 - BONUS: The one rule tip that works every time
10:00 - Wrap-up and next steps
#BBHouseRules #bnbtips #bedandbreakfastlife #guestetiquette #hospitalitymanagement #bnbowners #airbnbrules #bnbhousemanual #bnbcheckinchecklist #houseguestproblems #bnbhospitality
⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:
https://bedsbreakfastsbusiness.com/2025/10/how-do-i-deal-with-guests-who-ignore-your-bb-house-rules-094
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
https://bedsbreakfastsbusiness.com/2025/10/how-do-i-deal-with-guests-who-ignore-your-bb-house-rules-094
📘 Grab your copy of the “Your B&B Starter Blueprint”!
https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download
You’ll find more tools, templates, and scripts in the full course:
👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfast
https://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfast
Join one of our groups
LinkedIn — https://www.linkedin.com/groups/8892038/
Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusiness
Say hi on social
Facebook: https://www.facebook.com/bedsbreakfastbusiness/
LinkedIn: https://www.linkedin.com/company/beds-breakfasts-business
Instagram — https://www.instagram.com/bedsbreakfastsandbusiness
BlueSky — @bnbprotips.bsky.social
Listen to The Hospitality Property School PODCAST here
https://keystonehpd.com/bedbreakfastbusinesspodcast
YouTube
https://www.youtube.com/@BedBreakfastBusiness
A Division of Keystone Hospitality Property Development
